Privacy Policy

Welcome to TallOak Hospitality. We respect your privacy and are committed to protecting the personal information you share with us through our website, https://talloakhospitality.co.in/.

TallOak Hospitality provides hospitality consulting and advisory services, including hotel and resort consultancy, feasibility studies, hotel brand tie-ups, pre-opening support, operational audits, kitchen and facility planning, asset management, and related consulting services.

This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, submit an enquiry, or communicate with us.

By using our website, you acknowledge that you have read this Privacy Policy.

We may collect the following types of information when you interact with our website:

A. Personal Information

When you submit an enquiry or contact us, we may collect:

• Full name
• Email address
• Phone number
• Company or organisation name, if provided
• Details about your hotel, resort, restaurant, or hospitality project
• Services you are interested in
• Any additional information you voluntarily provide in your message

B. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited and time spent on the website
• Referral sources and general website usage data

C. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, analyse website performance, and enhance the user experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

TallOak Hospitality may use the information collected for the following purposes:

• To respond to your enquiries and requests for consultation.
• To understand your hospitality business requirements.
• To provide information about our consulting services.
• To communicate regarding potential projects, meetings, and business opportunities.
• To improve our website, services, and user experience.
• To analyse website traffic and performance.
• To maintain website security and prevent fraudulent or unauthorised activity.
• To comply with applicable legal obligations.

We will use personal information for purposes that are disclosed to you, reasonably expected, or otherwise permitted under applicable law.

TallOak Hospitality does not sell your personal information to third parties.

We may share information where reasonably necessary with:

• Service providers: Website hosting providers, website maintenance providers, analytics providers, and other vendors supporting our operations.
• Professional advisers: Legal, accounting, or other professional advisers when necessary.
• Business partners: Where sharing is necessary for a specific project or service and is appropriately authorised.
• Legal and regulatory authorities: Where required by applicable law, a court order, or a lawful government request.

We take reasonable steps to ensure that information shared with service providers is handled appropriately.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, respond to enquiries, maintain relevant business records, resolve disputes, and comply with applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable legal obligations.

Our website may contain links to third-party websites, social media platforms, or external services.

These third-party websites operate independently and may have their own privacy policies and terms of use. TallOak Hospitality is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

We may use website analytics tools to understand visitor activity, measure website performance, and improve our services.

If analytics, advertising, social media tracking, or similar technologies are used on our website, they may process certain technical or usage information in accordance with their respective policies and applicable law.

Where required, we will obtain the necessary consent before using technologies that require consent.

Subject to applicable law, you may have the right to:

• Request access to personal information you have provided to us.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Raise a concern about how your information is being handled.
• Submit a privacy-related request or complaint using the contact details provided below.

To exercise these rights, please contact us using the details in the Contact Us section. We may need to verify your identity before responding to certain requests.

We will handle requests in accordance with applicable law.

Our website and consulting services are intended primarily for business and professional audiences. We do not knowingly collect personal information from children in connection with our business enquiries.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where necessary.

TallOak Hospitality may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.